FAQ

FAQ2026-06-30T18:11:41+02:00

Frequently Asked Questions

Find answers to the most common questions about our services and procedures. Browse the categories to quickly access the information you need.

If you can’t find what you’re looking for, feel free to contact us — we’ll be happy to help.

What is the Certificato del Casellario Giudiziale?2026-06-30T18:11:14+02:00

Certificato del Casellario Giudiziale so called “Italian Police Clearance Certiifcate/Check (PCC)” or “Italian Criminal Record Certificate” contains criminal records & information on final convictions related to criminal cases registered in the Italian Judicial Criminal Record System (Court). It may also include entries in the European Criminal Records System. This certificate will show as “Nulla” if there is no record. It is in Italian language.

What is the Certificato dei Carichi Pendenti?2026-06-30T18:11:14+02:00

Certificato dei Carichi Pendenti so called “Italian Pending Charges Certificate” or “Italian Penal Charges Certificate” reports the list of a person’s pending criminal proceedings registered in the Italian Judicial Penal Records System (Court). This certificate will show as “Nulla” if there is no record. It is in Italian language.

What is the Visura (Extrac of Casellario)?2026-06-30T18:11:14+02:00

Visura delle Iscrizioni nel Casellario Giudiziale so called “Extract of PCC” is a complete extract of the Certificato del Casellario Giudiziale (PCC) and will include all the convictions expunged from other Italian police/penal certificates, which makes it broader and more all-encompassing than the Certificato del Casellario Giudiziale, which is partial. On this certificate your name and surname are not mentioned due to the Privacy Law. It is in Italian language.

Are the Italian Penal Certificates from Consult Italy valid and recognized by foreign authorities?2026-06-30T18:11:14+02:00

Yes, they are 100% valid.

What is a Sworn (Certified) Translation?2026-06-30T18:11:14+02:00

A sworn translation is an official (certified) translation of a document that is legally validated by an Affidavit (Oath Sworn Statement) from the Italian Court.

What is the Apostilla or Legalization?2026-06-30T18:11:14+02:00

An Apostille is a certification that makes legal public documents (like PCC, penal certifictes or translations) for international use, more specifically for Foreign Countries under 1961 Hague Convention. For countries not under Convention, instead of the Apostille, a Legalization will be applied from the Italian Court.

Do I need an Apostille (or Legalization) and a Sworn Translation attached to my Italian Certificates?2026-06-30T18:11:14+02:00

It depends, check with your Foreign Authorities if you need them.

How can I request my Italian PCC?2026-06-30T18:11:14+02:00

You can request them through the application form here or send a message to our recipients stated in the Contacts page.

What kind of documents does Consult Italy require to request my Italian PCC?2026-06-30T18:11:14+02:00

A copy of your (valid) passport or ID is requested.

Are the online services safe?2026-06-30T18:11:14+02:00

Yes, your personal data will be not published online but deposited at the Italian Court.

Will I receive a copy of my Italian Certificate by email before payment and before posting the originals?2026-06-30T18:11:14+02:00

Yes, you will be able to receive a copy of your Italian Certificates by email before payment (and before sending you the originals by post/courier) in order to check if everything is correct.

Will I receive my original Italian Certificates by post?2026-06-30T18:11:14+02:00

Yes, if you wish, we will send to you your original Italian Certificates by DHL courier and always a copy by email.

How can I receive my original certificates/documents?2026-06-30T18:11:14+02:00

If you would like to receive the original documentation, the Consult Italy staff will prepare and package all documents and deliver them to our partner shipping service (DHL). You will then receive a payment link directly from them. Once the payment has been completed, your documents will be shipped to the agreed address.

Is Consult Italy World Wide Services a trustworthy Italian company?2026-06-30T18:11:14+02:00

Yes, it is a recognized administrative support office located nearby Rome (Civitavecchia Area – next to the Italian Court).

Am I able to speak with one of the agents of Consult ITALY office?2026-06-30T18:11:14+02:00

Yes, you can call us to the phone number stated in the Contacts page. All our agents are very friendly, professional and multilingual.

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